Get in touch with us using the following information or check out our social media pages for regular updates

By Telephone:

Tel: +27 21 763 7140
Fax: +27 21 763 7117

By Post:

P O Box 18094
South Africa

Service of Take-Down Notifications

For the purpose of receiving take-down notifications, TENET has nominated the Internet Service Provider's Association (ISPA) in terms of section 75 of the Electronic Communications and Transactions Act. Their relevant details:

Internet Service Provider's Association (ISPA)

Address: PO Box 518, Noordwyk, 1687

Telephone: 010 500 1200 


Fault Reporting (24/7/365):

Tel: +27 21 763 7147


Physical Address:

House Vincent
Wynberg Mews
10 Ebenezer Road
Wynberg 7800
South Africa

Co-ordinates: -34.002971°  18.467444°

By email:

tenetadmin at
tenet dot ac dot za



Tertiary Education and Research Network of South Africa (RF) - NPC is a Non Profit Company incorporated under the Companies Act, as amended.

Company Registration Number: 2000/020780/08.

Central Supplier Database Registration Number: MAAA0054373


Service Support

TENET is an honorary member of the Internet Service Providers' Association (ISPA) and upholds ISPA's Code of Conduct


Partnerships and Affiliations


SANReN is TENET's principal partner in the South African NREN landscape. 
Universities South Africa, formally known as Higher Education South Africa(HESA), is a membership organisation representing South Africa’s universities. 
ASAUDIT is a key partner and collaborator in service strategy and design. ASAUDIT facilitates IT collaboration between higher education institutions in South Africa.
UbuntuNet Alliance Logo
TENET is a founder member of the UbuntuNet Alliance for Research and Education Networking. The Alliance serves the regional REN needs of eastern and southern Africa.
WAPA LogoTENET is an Associate (NPO) member of the Wireless Access Providers’ Association of South Africa.