Zoom Conferencing Service


Remote conferencing services using cloud computing
Zoom Conferencing Service

TENET has signed a Master Services Agreement with Zoom Video Communications which will run for at least until the end of November 2023. This agreement enables TENET to offer Zoom's video conferencing services to eligible institutions in the higher education and research sectors.

What is the Zoom Service?

Zoom provides remote conferencing services using cloud computing. Zoom offers communications software that combines video conferencing, online meetings, chat, and mobile collaboration all with one easy-to-use platform. It offers quality video and audio performance across various operating systems, including Windows, Linux, Mac, iOS, Android as well as Zoom Rooms and H323/SIP room systems.

Zoom is easy to use and provides flexible work environments to ensure continuity of academic and research services and communications across your organisation.

Getting started with Zoom meetings

Applying for the Zoom Service

Institutions that have a valid REN services agreement in place with TENET may apply for the service through their institutional IT department, which can log a request with our Service Desk.

Individual users who want to make use of the service will need to contact their home institution's IT help desk for support. If you are unaware of your local IT contact, then you may contact our Service Desk and we will direct you accordingly.

TENET can assist institutions with procuring Education Plan meeting licenses as well as optional add-on licenses viz. Large Meetings, Webinars, Zoom Rooms and H.323/SIP Room Connectors.